In D2C, tone is fragile. Delays and mixed replies chip away at confidence. An AI Agent for D2C delivers clear, consistent responses when human energy dips under volume pressure. Complex cases escalate cleanly with context intact. Exei supports this balance without flattening personality. The result isn’t dramatic. Conversations just feel steadier and more intentional. https://medium.com/@aidanbutler110/ai-agent-for-d2c-when-growth-stops-feeling-like-a-trap-076ccffbff52?postPublishedType=initial